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Frequently Asked Questions

About our 3D Printed Products

What material are the toys made out of?

Our products are made from Eco-Friendly PLA filament. PLA stands for Polylactic Acid, which is a biodegradable thermoplastic polyester derived from renewable resources such as corn starch or sugarcane. It's one of the most commonly used materials in 3D printing due to its ease of use, low cost, and environmental friendliness.

Why can I see lines in my product?

3D printed toys are built layer by layer, which can affect the strength, surface finish, and dimensional accuracy of the final product. Understanding the layering process is crucial for optimizing print settings and achieving desired outcomes. At MrSpinner we take pride in the work we do to provide the highest quality products. Rather than seeing the minor imperfections or layer lines as a defect, we like to think this adds uniqueness to your product.  

Who designs the products you sell?

We have a few designs that are MrSpinner original designs, but most of our products are printed from designs licensed from Zou3D, MatMireMakes, and FlexiFactory. Designers are listed in the product descriptions in our shop.

Product Care

Warping/ Melting

Limit exposure to high heat. Do not put 3D printed products in the dishwasher or leave in direct sunlight in high temperature areas (for example, a hot car in the summer). The plastic used to make your product is not designed to withstand high temperatures and doing so may cause it to warp or melt. 

Breaking

Some articulated products have delicate joints that can break easily and must be handled with care. Avoid dropping from heights or on hard surfaces. This may cause some parts to break off. For this reason, articulated products are not suitable for young children. 

Shipping 

Orders ship within 2-3 days, Parcel Select through the United States Postal Service with tracking.

Orders ship from Pennsylvania, United States.

Returns

At MrSpinner, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions when you need to return items. Please review our return policy below to make sure your purchases meet the criteria for a return.

We accept returns for the following reasons:

-Item(s) arrived damaged or defective.

-Incorrect item(s) shipped.

You may initiate a return within 7 days of receiving your order.

To initiate a return, please contact us at admin@mrspinner.com. We will provide you with instructions for returning the item.

Terms of Service

Our terms and conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully. 

Terms of Service